Appointment Help

How To Contact Us

Directions

Parking Information

Visit this page to get parking information which includes pictures and more detailed instructions.

Cancellation and No-Show Policy

Visit this page to learn more about our policies.

How To Reschedule An Appointment

There are many options for how you can reschedule an appointment, we’ll share them from fastest to slowest here:

  1. Download our app for Apple or Google and use the reschedule option.

  2. Log in to your online account on a mobile device or computer and select the reschedule appointment option.

  3. Call us during regular business hours

    1. Southside - 904-374-9072

    2. Riverside - 904-647-7666

How To Reschedule Your Appointment Through Our Website Video Tutorial

How To Cancel An Appointment

There are many options for how you can cancel an appointment, we’ll share them from fastest to slowest here:

  1. Download our app for Apple or Google and use the cancel option.

  2. Reply “x” to your appointment confirmation text message.

  3. Log in to your online account and select the cancel appointment option.

  4. Use the automated bot on our website

  5. Call us during regular business hours

How To Cancel Your Appointment Through Our Website Video Tutorial

How To Book An Appointment

How To Book An Appointment On Our Website Video Tutorial

How To Book Multiple Services In One Appointment

How To Explain Your Haircut

How To Save Money & Refer A Friend

You and a friend can each save money when you share your own unique referral code with them. Your friend must be a new client to qualify. Your code can be found in your profile when booking an appointment or in our free app for iOS and Google. Watch this video to see how to refer a friend from the app.

Frequently Asked Questions (FAQ)

Visit this page of our site to get answers to some of our most frequently asked questions